Has Stability / Reliability Improved?

LauraH

Long time users may notice I haven’t been on the forum for awhile. Nearly a year ago, I got into work, went to open Legend and start my work day and the app crashed. No amount of reload / restart would fix it. Possibly a re-install might have… but at that point I was fed up. It wasn’t the first time something like that had happened. I can’t have software that I RELY on for tracking tasks / projects / reminders simply going KABLOOIE at random times.

Challenge is - there really is nothing else like Legend. After a year of other tools… I’m still running into the same frustrations and limitations around organizing that brought me to Legend in the first place.

I’m considering moving back in - BUT - same as before. Organizing in Legend may suit me better; but if it’s going to crash when I need it… it doesn’t matter how well organized it is. I’d rather have a software that I’m “hacking” to make work; but that WORKS; than something I can’t trust.

For those of you who have been around awhile - how is the stability recently? How is the sync? Can I trust Legend to be my “everything” manager tool? Or should I stick with more reliable solutions?

andrew

LauraH Not sure of the timing relative to when you stepped away, but the syncing became problematic while Jay was redoing the sync engine (in fact, I lost a ton of item notes during this process, my first and only data loss with Moo.do/Legend). However that was in Beta and that’s the risk of using beta software. It has been pretty stable for a while.

I do second the suggestion that bug fixing become not just the priority but sole focus until the vast majority are resolved. That’s been my biggest issue with Legend since day 1 and the thing that makes me consider leaving regularly.

If you use the email functionality, be aware that is moving towards showing the Gmail or Outlook full app in a pane rather than the Email inbox pane that has been used for a while. This negatively affects my user experience though may work better for some.

Eik

I’m using Legend on a daily basis. It works for me, but Legend is not bugfree. New bugs en re-occuring bugs, like yesterday I noticed changed behaviour regarding drag-drop a local image to an outline. This frustrated me a lot months ago, but nowadays I tend to live with them. And change my workflow to workarond these bugs. Not ideal, but still better than not using Legend at all. I wished Jay would focus on bugfixing, and not building new features to fix the bugs and introduce even more bugs. I would still recommend using Legend, but you should be open to accept the bugs and workaround them.

Jay

Eik What was the drag-drop problem? Can you start a thread for that? I made some changes to drag/drop for the new email pane and to fix some Mailbird problems, but I think I didn’t test dragging local files.

SamMarrocco

Laura,
As someone who had been having massive problems over the last year with legend synching, I spent a lot of time providing Jay with feedback on the (seemed like) never ending stream of sycing bugs. He was very receptive. Like most coders, I think he just needed a steady stream of repeatable bug info in order to nail down the issues. I was not going to commit to Legend until I could work for a couple of weeks without any issues.

I’m happy to say that I was able to switch from Workflowy several weeks ago, and have not had a syncing issue since. Yes, there are still issues (especially in the iOS version), but I now feel comfortable that I am not losing any data. I have quite a few lists of data that I depend upon daily and they’ve been rock-solid since I switched.

I agree 100% with what you said about Relying on the software, and put off switching for the last year because of the sync issues. Even though I hated Workflowy’s lack of progress, I couldn’t fault it’s reliability at the time. I was also an avid Dynalist user prior to Workflowy for the same reason.

I can’t speak to date/calendar/reminders (which it sound like you use) because I haven’t dove into them, but I feel much better now about outline data syncing. I’ve been strictly about the documents’ outline data and lists. I don’t mess with mirrors, links or dates. For me, the primary reason to move from Workflowy was their stagnant progress (despite never-ending promises) and lack of Panes (after 6 years of promising they were right around the corner). As far as I’m concerned, the Legend’s Panes alone were worth the switch once sync was working.

I can’t say I’ve had any crashes of the native desktop apps as you mentioned. Feel free to email me directly if you like:
sam<period>marrocco<at>cuttersstudios<dot>com

Jay

I think big crashes and sync problems are now behind us.

Bug fixing will be the top priority for a while. Email not working correctly has been the top complaint for a long time, which is why I’m working on that. Those issues are mostly reported by new users by email as the reason they couldn’t get started with Legend, so they’re not as visible on the forum.

I’ll continue to focus on bug fixing, on mobile as well as web/desktop. I want to get it to a place where it feels extremely solid before going into any big new features.

andrew Tell me more about how it negatively affects your experience (in the email thread)? Is it just that it’s not fully featured yet? Or is the new method just not as good in some way? I’d ideally like to make it strictly better once it’s all finished.

andrew

Jay Tell me more about how it negatively affects your experience

Sorry I should have clarified. If you keep the existing email pane option, it’s not a problem, but if we must use the new Email pane, I am concerned that would lose the ability to have multiple narrow email panes each showing a different filtered view of my inbox (or inboxes), which is actually pretty cool. Again, if extensions could be supported, that would help. Gmail’s multiple inboxes is somewhat useful but half baked and long ignored.