Failure to synchronize properly iPhone Legend.

SamMarrocco

I was using my Legend iOS/iPhone today in my shop and added an item. I know I had internet because everything else was working fine.

Approximately four hours later, I looked at my iOS/iPad Legend and noticed that the item I had added on the iPhone was missing. No filters on or anything else. I restarted iPad Legend. No new item. Same document/hierarchy visible on both devices.

I then checked my iPhone Legend, and it showed the new item in the list. I looked at both iPhone and iPad Legends at the same time and scrolled through the items…..the new item was definitely missing from the iPhone Legend.

I forced-quit the iPhone Legend, then restarted it and the new item was now visible.

It appears we still have some ‘failure to synchronize’ issues with the iOS version on the iPhone. iPhone Legend still remains the buggiest of all the platforms on which I use Legend.

Jay

I managed to reproduce this on my Dad’s iPhone, but only once. It seems to be very rare so it’s hard to find a pattern. I’m working on some general sync improvements and continuing to try to track down the pattern here, and will try to release an update soon.

Jay

I just released an update which I’m hoping will fix this, just a big upgrade of the whole sync system. I’ve been working on improving it in open source for a few months. It has 828 automated tests now and I fixed a lot of little bugs with it. So I think these sync issues won’t happen again, but I’ll keep trying to reproduce it. Please let me know if you see anything like it again!

SamMarrocco

Jay
The update did not fix the issue.
I’ve had two identical issues in the last two days, where I went to use my iOS iPhone Legend, noticed that the items weren’t what I had put into the Windows Legend Native App earlier in the day. It would not sync, but would let me make changes. I force-quit the app, and then the new instance on iPhone synched correctly.

I’ve reached the point in thinking that I just cannot trust the iOS versions of Legend anymore. I have no idea how many items I am losing because I start making changes to Legend iOS items, don’t realize that it hasn’t synched, then wonder which items from which platform are overwriting which!

In this ongoing buggy state, iOS Legend needs a red screen whenever it comes out of background or phone is turned on that should prevent any changes or viewing or scrolling until a successful sync has been performed and confirmed 100%.

SamMarrocco

I’ll keep watch for it, than you.

Jay

SamMarrocco Well this is terrible news. Is that in the beta version? The stable version doesn’t have this update yet.

I’ve been trying to reproduce it and I only got it to happen one time. Is it after being open for some amount of time? If you can help me figure out a pattern to reproduce it, that would be a huge help!

We have all these mechanisms for detecting being offline and none of that seems to be triggering. And we have very well-tested mechanisms for persisting unsaved changes, but if changes are disappearing after reload then that’s not running either. But it doesn’t make sense to me why that would happen, and seemingly only on iOS…

I’ll keep working on this. 100% stability is my top goal.

SamMarrocco

Jay
Stabile version.
As stated, after being open and in the background on iOS for some time, and changes are made from a different platform.

Jay

SamMarrocco The update is out to stable now. Let me know if you see this again? I’ll keep testing it myself to see if I can reproduce it.

Jay

Ah ok, I’m hoping that the fixes in beta should fix that. I’m planning to release it to stable tomorrow morning. I’ll keep testing this to make sure, and please let me know if you see it again after that update.