Hi, I tried to login with the new Windows app (Legend) using Google Auth, but after having inserted my credentials I see a popup asking me to “Tap my security key on the reader…” (see attached screenshot). What security key? Where do I tap? It seem a things for a phone app, not a desktop one… Someone can help me to understand the steps from here? Thanks. Matteo
Legend Windows App Double auth with Goolge
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Whoa, I’ve never seen or heard about that message before. Are you on a work computer that might have extra security requirements? Or does your Google account require a security key for 2-step verification?
You could try changing your account to a regular email login in the web app. In the Legend Account section of the settings, click SETUP next to “Email Signin”. Then you could sign into the Windows app with email instead of Google.
7 days later
Thanks Jay, I just found a way to fix it! It’s was simple actually: I just closed the dialog (with the “x” button); In the login failure message of Google I selected ‘used another method’, and then selected ‘use google prompt (on phone)’. And then I followed the usual procedure of a double auth from there.
Hope it could help other people having a similar issue.
Matteo