Can't access Gmail

andrew

For most of today, in the Windows app, I haven’t been able to view any Gmail in the email inbox pane (the pane shows loading and then is empty). In settings, the account looks ok. I have logged out and back in, then tried the same with clearing site data via inspector, but to no avail. I can open an email that is in the outline, but the Gmail Inbox is empty (and unfortunately it is not actually empty).

The mobile is ok.

andrew

Also, new events that should be synced to Google Calendar are not appearing in Google Calendar.

Jay

The Gmail and Google Calendar plugins use totally different symptoms so it’s odd that both would be having issues… I assume the normal Gmail works fine in browser?

Can you try removing the Gmail account and re-adding it, and see if that fixes it?

christophe

It’s done, always the same, impossible to access Gmail.
I can still send emails, and emails moved to the outliner open.
I did not check if there were any concerns with the schedule.

bcohen44

Since updating this morning, I cannot see any of my Gmail or O365 emails, not even Gmail Saved emails from the Gmail plugin. Nothing is rendered in the Email pane.

-Brian

Jay

It’s caused by the recent filtering changes. I’ll get a fixed beta up in a few minutes.

Jay

Ok, should be fixed in the latest update. Is it working ok now?

bcohen44

Jay
All good! THanks for the quick response/fix!