Priority filter (usually) doesn't work

andrew

In outline view, setting the filter to include a certain priority excludes all items, including those that should match the priority filter. Sometimes it will show the results properly but I haven’t been able to pin down under what circumstances it works.

Yellen

andrew Maybe you can try turning off the Collapse matches of filters feature in the settings. Also make sure before searching expand all items in view.

I also had some doubts about filtering when I first lifted the legend, but after many tests, I have fully understood the difference between the filtering logic of the legend and the opening and closing of the function of Collapse matches of filters. Now I use the match selection every time function it all performs as I expect.

LauraH

Hrm… I’ve been messing with this - applying priority filter in lots of situations in my outline - to see if I can find the bug you’re reporting… and I’m not encountering any problems. So far in all my tests it seems to be working as expected.

Anything you can do to try and narrow down when this happens would be a big help. A screenshot with a pane “filtered wrong” alongside a pane with the full text to see what got wrongly filtered out?

—
I’m also wondering - is it possible this “bug” is a confusion with the way outline view works with a filter like this?
If the item with priority is a couple levels deep in the hierarchy, then applying the priority filter is going to hide it’s “sibling” items…
I like the way priority filter currently works in outline mode - but also can see how it may not be the way everyone expects it to work!

Yellen

Yellen At the same time, labels at different levels can be used to control the expansion of different levels, but it seems that it is not easy to describe clearly with this text box.

andrew

This has been happening with the “Collapse matches” set to either On or Off. When I enable any priority filter, all items disappear and I’m left with a blank pane, even though many items match the priority or have higher priority.

The reason I have “(usually)” in the title is because it doesn’t always happen. When I reload the application, it works fine for a while (which I recently did so can’t post a screenshot right now). This also happens in the mobile app.

andrew

It is currently happening in the mobile app so posting screenshots below. First is without the priority filter applied, second is with the priority filter applied. Notice that all items, including the high priority item, disappear. The same thing often happens in the desktop app.

Without priority filter enabled:

With priority filter enabled:

andrew

Another example of the priority filter not working, still in mobile in this case… negative high priority filter does not exclude high priority item:

LauraH

Interesting! This seems to be a true bug… I’m not sure why this would be happening. I also can’t reproduce it…
Maybe @Jay can help!

andrew

Is anyone else experiencing this problem where the priority filters don’t work? I have the problem on desktop and mobile, in 2 different documents, in different panes, at different outline zoom levels and nodes, before and after restarting the app… in other words, I can’t pin it down to any particular situation.

andrew

@Jay I have been noticing that this bug will appear in one pane on a board but not in another pane on another board with the same view, filter and zoom level. I found a weird but now 100% reproducible pattern that may be helpful to figuring this out.

If I launch the app into, or switch to, a board that has an Email pane as the last pane on the board, OR I add an Email pane as the last pane on a board, and then I add an include-priority filter to any Outline pane already on the board, all items are excluded in that Outline pane, even if they match the priority filter.

If I add any other type of pane as the last pane and then add the priority filter in an Outline pane, the filter works properly.

Reordering the panes does not have an effect on the bug until I switch to another board and back, or restart the app.

If the priority filter is already set in an Outline view when switching to or launching the app into a board or adding an Email pane, the filter works. The bug only occurs when adding the priority filter to an Outline pane when an Email pane is the last pane.

Can anyone else reproduce this?