Could not restore from backup

JohnLindberg

I am trying to import a document from local Legend backup JSON. I waited for the uploading icon. It looks normal before the browser refreshes. After refresh document disappears. Tryed several times, including creating a fresh account. It just not sync.

JohnLindberg

And now I can’t login at all, because of
Sentry dropped data due to a quota or internal rate limit being reached. This will not affect your application. See https://docs.sentry.io/product/accounts/quotas/ for more information.

Jay

That Sentry warning is not a problem. But it sounds like maybe you’re not on a good network if login isn’t working? Can you tell me more about what you see when the login fails? Is it an error after signing in or does it get stuck at loading documents?

JohnLindberg

Jay
Full way:

In normally working account i pressed menu “Import” and upload my JSON with backup (legend format). Document is uploaded, all looks fine.
I refreshed browser (or restart app, doesn’t matter, got error in both) and see only default document.
Logout.
Login by google, and got infinity loader.
Refreshed browser and got this
after that only see error. Tried in fresh account, same thing.

Jay

Got it, I found the error. Thanks! I’ll release a fix ASAP.

JohnLindberg

Thanks, very quick fix!

Jay

Just released the update to beta. If you’re not using the beta already, can you try it at https://beta.legendapp.com? I’ll release the update to the stable app tomorrow.

JohnLindberg

Jay
Maybe it’s a coincidence, but in our startup, all the problems are somehow related to Firebase =)))

P.S. Started Crome in anonymous mode, got this result.

Jay

Could you DM me your email address? I’ll see if there’s some errors happening in our error reporter, or copy your data to my test account to track it down.

Jay

Thanks for sending your email! With that I was able to track down the problem and I just released an update to fix it, and cleaned up your documents that were bugged by the import problem, so you should be all good now in both stable and beta. If you’re still signed in then it should update itself in the background so give it 10 seconds or so and refresh, and then it should work normally.

Is it working better for you now?

JohnLindberg

Jay Thanks, all works perfectly!