Items displaying multiple times

David

I have noticed the item-repeating issue a few times. Not often. Each time I closed the mobile app and restarted it, and the problem did not recur. I’m not on beta.

Jeff

Thanks David, I’ll try that if it happens again. I thought I’d have to sign out and sign in again, and I didn’t have my passwords with me. I was also just afraid to touch it any further, I didn’t know whether it was messing up the actual document.

David

I only use it on mobile lightly (mostly I use the desktop app), but I’ve never had to sign out/in again on the mobile app.

As far as I know, panes don’t share between mobile and desktop.

For help, try: https://legendapp.com/help/

Jay

If an item repeats itself over and over it’s a rendering bug, and restarting the app would fix it. It is not messing up the document. Can you DM me your email address (see Private Discussions on the left) and I’ll see if an errors appeared in your account which would cause that.

In your desktop app you should have a board named Mobile. That’s the board the mobile app uses, so you can modify it as you like from the desktop version. We’ll add support for switching between all boards some time, but for now that’s the best way to sync panes between them.

Jay

@DavidP I believe those sync issues should be fixed now in the latest version. But please let me know if it’s still happening!

I merged the discussion into this thread to address the displaying multiple times issue.

Jeff

About ten minutes into my seven-hour flight, the app went haywire repeating things again. I restarted it, but because there was no Internet, it didn’t load again. At the moment I don’t have cellular data where I am, so I can’t really use it on mobile. For now I’ve gone back to using Carbon Fin Outliner on the phone, and importing/exporting OPML files when I go out.

Thanks for letting me know about the Mobile board, that will be helpful. It would be good to add some info about using the mobile app to the help file, I don’t see anything about it. I guess it’s mostly self-explanatory, but it took me some playing around before I could figure out the basics.

Jay

Jeff Oh, the mobile app is supposed to work offline. I’ll take a look at that too.

Jeff

After it did the thing of repeating the one item while scrolling, I quit the app by double-clicking the “home” button and swiping up on it. Then when I restarted the app, there was a white screen with an error message and it didn’t load my documents. Sorry, I don’t remember what it said. If I try the same thing now, without the repeating bug, it does seem to reload. Maybe the app’s version gets corrupted as part of the repeating bug, and then it needs to reload from the cloud?

Jay

Jeff I’ve got both of these issues (items repeating and iOS not working offline) fixed but it’s late at night here so I’ll test some more in the morning and release an update tomorrow.

Jerud

Ooh, glad to see these two issues are getting done, I have both of them!
The item repeating during scroll is really aggravating. Definitely not the only issue with iOS app but a great place to start.

Jay

Just released the fixes in the latest update. But please let me know if you see the repeating issue or not working offline again.