Outlook 365 problem adding

snoofloofs

Jay - thank you! Resolved now! I downloaded the update and tried logging back in (I have a 365 account). It didn’t work so I logged in as a personal Outlook account and that has worked. Many thanks.

raynalreyes

Functioning better! I’m still having issues with loading all my emails, having the email load on click when dragged into a pane (most of the time it’s white screen and I have to click to another email in my email pane and then click back into the email within the pane for it to appear)

scaryterry

I think I have the same problem. Are others able to use Outlook email within Legend?

boundless

I’m still not able to get Office 365 email to work either. Would love to use this app, but without ability to add my Office 365 accounts, it’s just another Notion replica. If I could get my emails to load in here, it would be a game changer!

Jay

Hmm, something may have changed on Outlook’s side, or maybe we’re not handling every case. We’ll look into this and get back to you.

Jay

Ok I think I’ve solved a problem where Outlook 365 was sometimes not loading the emails list. If you restart the app it will update the email loading feature and should work straightaway. Please let me know whether that works. Thanks!

Sean

I’m having an issue getting Legend to load Office365 emails as well. Though I’m wondering if it’s the security settings my workplace has in place that are preventing it from loading. (I was able to link the account though, so I don’t know.)

Jay

We’re working on a different approach to Outlook support which should hopefully fix this. The current solution is a bit of a hack that in case of certain errors doesn’t show you the error so you can fix it. I’m hoping we can start testing a new solution in a month or so.

For now, can you tell me more about the problem you’re seeing? Is it just Loading… forever or is it showing an error of some kind?

Sean

Thanks Jay, a new solution sounds great!

No error shows up, it’s just “Loading…” forever.

boundless

Any update on this? Just would love to use this, but no luck…

Jay

boundless We just released the new sync system and now the next project is to improve Outlook support. We have a rough prototype but it needs a lot more polishing before releasing. So hopefully we will be able to start beta testing that in a few weeks.

ChrisJ

Jay, any update on the Outlook fix? No error is shown but no emails are loaded.

wecanseeformiles

A Mac owning client of mine has a British Telecom email address (…@bt.com). Could he sync that into an email pane in Legend if he adds this email to gmail or outlook? I’m only asking rather than trying myself as I don’t want to bill him setting something up that ultimately won’t work.

Jay

Yes, that would work. If he can read it in Gmail or Outlook he should be able to read it in Legend.

wecanseeformiles

Thanks @Jay I’ll give it a whirl.

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