New sync system

Jorge

@Jay I’ve started trying to work in the Beta version, and I’ve found more items that are missing in the Beta version and are visible in the stable version. This is still a serious issue if we cannot trust that what we see in the Beta version.

I’ll try to find out the internal id of the missing items, I just need to remember hwo to get it in the developer tools.

Edit: Posted one item in this thread https://forum.legendapp.com/d/916-inbox-gone-in-beta-version/12

Jay

Jorge I replied to you about the missing item in the other thread (it’s marked in the database as “moved” so it may be in a different document).

andrew

More disappearing board weirdness in Windows desktop beta: I had my outline fully collapsed, added a text filter to find a particular item. It properly expanded the outline to reveal the matching item (which is good because this had been not working for a long time in stable). I then clicked the back arrow in the same pane to try to revert back to my fully collapsed outline. It did remove the filter but did not collapse, so it was expanded to reveal the previously found item and now all its siblings. I tried to collapse using the expand/collapse button in the pane header but it didn’t work. Tried expanding and then collapsing but I could not get it fully collapsed without manually collapsing items.

The weird part happened when I tried again to collapse all by clicking the expand/collapse button… the board I was in just disappeared, I was then dropped in a new empty board titled “Board”, located in a different location in my board list. I quit the app and restarted and now about half of my boards are missing and the original board I was in is an empty “Board” board as is one other board.

I don’t have any other instances of Legend open.

I believe the expand/collapse state is synced as part of board sync? If so, then it makes a little more sense that expanding or collapsing commands could trigger board sync problems.

Jay

The latest update migrates boards to a separate part of the database, which should fix all of the problems syncing boards between beta and stable.

Jorge It also fixes the “save view as default” behavior so that should be working correctly now.

andrew I haven’t been able to reproduce this error with the back button, but I’ll keep trying. If you see it again, do you see any pattern in what causes it?

Jorge Yes, the old boards could be massive, which is why a big part of this sync change was totally restructuring them. I saved your boards from the database to a file and it’s 100MB. The uncompressed version of that stored on your drive would be bigger, but I’m surprised it’s that much bigger… The new structure should be relatively tiny in comparison 🙂

Jorge

@Jay I worked allof yesterday in the Browser incognito in beta mode. I setup a handful of boards and made sure they were properly identifed in stable as well, so as not to confuse them with empty "Board"s. I had to restart my browser and I was confident enough to open now Beta in a normal browser window.

However the boards I had created in beta are still there with the panes, there are the following problems:

I had stated before that even if you save the board defintiion (by right clicking and selecting “Save as default”), the definition is retained for some time but after an indeterimante amount of time it is lost. None of my previously created boards in Beta have their definitions to restore from.
Even though the number of panes are correct in each board, all of the panes are pointing to a small unecrypted document (I had previously defined them on my encrypted Job document). The definition of the panes has been lost as well. In stable when you open the app for the first time after logging in, whatever board you are standing on defaults to pointing to an open document (since you ahven’t input the encryption passwords for encrypted documents yet, those are not visible, so that is Ok). But once you have opened the encrypted documents and you switch to any other board, they retain their settings and are pointing to the correct places.

So something is not being saved correctly in board definitions in Beta. But without sufficient persistence on the board definitions a lot of Legend’s productivity is basically gone. So I’ll go back to stable and give it another go when this issues are addressed.

Jorge

Another interesting find is that I compared snapshots of my hard drives and notices that with all the old boards in stable Legend was taking up already 900 MB, after deleting all of the boards it went down to 400 MB (that’s including application and data). That means that in stable the data structures that support the boards take up more than the data and the application together.

andrew

@Jay Linking in another bug post here because I think it is related to board syncing so would be ideal if it were addressed with all the other board syncing issues. It seems that the selected mail box is not being saved with the board since it is not being maintained when leaving and returning to a board.

https://forum.legendapp.com/d/1010-selected-mail-box-reverts-to-all-accounts-when-changing-boards

andrew

Jay I am guessing it had to do with restoring and perhaps syncing the expand/collapse state when clicking Back because it was not properly maintaining and restoring it and then eventually the board became empty and changed position in the board list (or the board was deleted and I was moved to a new emtpy board elsewhere in the board list, hard for me to know whether it was the same or new board, just that it was empty and in a new position).

Jorge

Jay
Thanks. The mobile app is finally in a relatively usable state. I’ve been using it in the afternoon and I have to say it’s so much better.

I was also able and now willing to open beta in a not incognito browser and I have started testing it out. So much better, I think now we are getting somewhere.

Jorge

Happy to report that I’ve been using the mobile app for more than a day without a single lock up, white screen of death, or restart. That’s a big step forward in terms of the stability I required on the app. The performance is now acceptable in terms of startups so that’s all a great step in the right direction finally.

Now we can focus in testing it and reporting what’s still needed to take to the desired level of usability.

Jay

Jorge This is so great to hear! It’s a big relief after all that work to finally be stable and fast for you 🙂.

I still have a few missing features I haven’t implement in the new sync system yet (importing from services, restoring from backup) that I’ll finish up, as well as a few minor bugs I’ve noticed here and there. And please let me know if you notice any remaining issues.

Jorge

Jay I have been using the beta app in a normal browser window today, and so far it’s looking very good.

I still have issues with missing items (I keep reporting them in the other thread).

Also I just ran into an issue with boards. I have two groups: Personal and Job.
Within Job (B) I had created a board called “Process Inbox (B)” which contains 6 panes. I then duplicated it to the personal group (and renamed it to “Process Inbox”) with the intention of redirecting all the panes to my personal document. To my surprise both boards are sharing the same definition. If I change something in one board, it automatically changes in the other. Kind of like if they were mirror boards.

The “clone as new board” command in the right menu of boards should do a copy not a mirror operation.

andrew

Jay I will bump the issue where if you collapse all, add text filter upon which outline is autoexpanded to reveal matching items (good), then clicking Back arrow, the text filter clears (good) but the ancestors of the matched item(s) remain expanded. Collapsing all again will not collapse those expanded ancestors. Only way to collapse those is manually. Also a problem if you clear the text filter… all items are expanded and the collapse button does nothing.

Similarly, sometimes a branch of my overview panel gets fully expanded upon entering filter text (I don’t think it used to autoexpand the overview panel on filter text entry, no? It shouldn’t) and then can’t be collapsed at all.

The other bug that should be fixed is the lack of retaining selected mail box (eg. Starred) in mail pane upon switching boards.

andrew

Jorge I have had at least one case where I know I added an item, put my computer in hibernate, opened up hours later, and the item was gone. I hadn’t accessed it on any other instance. No idea how to reproduce.

Jorge

@Jay
List views and Outline views are not providing the same information.
I am in the process of recreating all my boards and just found out this.
Given a board with 3 panes, the first pane being a List View grouped by Priority sort by created and filtered by “-is:complete #catproblemstosolve”.
When I select Outline View it comes up with 50 visible items (10 High Priority, 15 medium, 40 Low, 12 No Priority).
When I select List View it comes up with 40 visible items (1 High, 2 Medium, 11 Low and 34 No priority).

The main difference is terribly noticeable in the high and medium priority groups where many items are missed in the List View. So List Views cannot be relied upon.

Jorge

@Jay
Given an email that I moved inside an item in mailbird, is not appearing in the Beta browser version but it does appear in the stable desktop app.

Jorge

@Jay
Today Beta in browser is not synching. I have added a couple of items in mailbird stable, they are visible in desktop app stable, but not in beta browser nor in the mobile app in beta.
This is the output from the beta browser app in firefox

Refreshes and restarts do no good.

Jorge

Jorge
It seems that syncing was crawling this morning.. Now all syncs seem to have happened.

Jorge

Interesting note you can see the differnece in the memory footprint of the different platforms.
Mailbird and Desktop app running in Stable, Firefox and Edge running on Beta.

Jorge

@Jay I continue seeing discrepancies in sync.
I just had a meeting, took notes in Firefox Beta, I can see the changes in desktop Stable but NOT in the Edge Beta nor in the mobile app in Beta. The notes I took are just not making it into neither Edge nor the mobile app even though it says it is Online and synced 7 minutes ago.

Edit:
Without closing anything I opened up EDge in Beta in an incognito window and there all my changes made it. So something in the persistent browser session is getting messed up.

I then refreshed the beta browser in Edge and the changes were picked up. However the mobile app in beta keeps ignoring them.

This is still an integrity issue that has to be resolved,as we need to be able to TRUST the online Sync indicator when it says it’s online and that it successfully synced X minutes ago. And in the mobile it’s crucial for it to be up to date for changes done in PCs.

REstarting the mobile app also brings the changes, and although restarting it, is now a non-issue given newly achieved performance, we cannot assume that we have to restart the apps in order to refresh.

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