New sync system

Jorge

Since Ive been one of the most vocal ones on this I have to say that I have also been working on Beta both in windows desktop and in themobile, and it is now working well enough for me to do my daily work on it, so HUGE improvements from the state we were in earlier in the year.

This latest release I think is causing 2 small issues:

I am not able to name panes any more (neither with the icon nor with the three dot menu), The popup with the field comes up but I cant find a way to point the cursor into the field in order to type a name.
The mobile version continues to lock up every now and then, but with the faster boot time now is less of a hassle than it used to be. However what I am experiencing is that every time I boot it comes up with only one pane (my mobile board has 4 panes) and Ive found that I have to restart the app 3 times for it to bring up the actual state of the mobile board with the 4 panes. It is extemely consistent and it takes 3 or so restarts for the mobile app to cycle through some internal state and refresh correclty the board as it stands in the desktop or browser apps.

Jay

Eik Since you haven’t opened it in a couple of weeks I think when you opened it, it was using an old version that had the “Board” error, then updated itself to the new version. So I think that’s all good now. But please let me know if you see that again!

Jorge Fixed in the latest update.

andrew Thanks for the long-standing bugs list, that’s great! I’ll jump into that first thing after the sync update is released.

andrew I replied in the item notes thread. That absolutely needs to be fixed before releasing this update.

Jorge I can’t figure out how to reproduce the pane naming problem. Is there a pattern in when that happens? Or can you share a video of it happening?

Jorge andrew You both seem to be having an issue with mobile panes disappearing but I can’t figure out how to reproduce it. Do you see a pattern in when it happens? Are you force quitting and restarting the app or is it when you switch back to it after some time?

andrew

Jay I haven’t had board syncing problems lately (except mobile panes occasionally disappear but are recovered on restart). Per my other thread, the loss of item notes is a big concern for me if that continues to be a problem (and if I can’t recover via version history, which I am still having a problem with).

Outside of that there are many long-standing bugs that I have lived with and have reported over time that are not to the level of data loss bugs, but still very annoying and that I really wish were fixed. I will create a new post separately with my list and links to the corresponding forum posts.

Jorge

@Jay
This problem continues to annoy me as I am using mirrors more and more. Deleting mirros is deleting the wrong mirror.

Jorge

Eik

Jay Today, I switched to my second laptop and started Legend App on windows using beta. I’ve not opened Legend app for a couple of weeks on my second laptop. Guess what, empty zombie boards all over the place. Still not stable enough I guess. Does not recover after restarts.

Eik

Eik What I did now is to sign out and sign in again. That worked! The zombie boards are gone and my real boards are back. Strange thing now is, I got a ‘My first document’ document as well!

Jorge

Given a board with a pane with a list of items filtered for no due date and a pane in calendar mode showing a week.
When you drag one of the undated items in the left to a day and specific time it works properly assigning the due date and time to the item. However if it is a parent item that is mirrored (and has children) somewhere else, after you drop the item in a specific day and time, the item appears correctly in the calendar pane, however in the list pane the item continues showing without a due date.

And the opposite is true as well, when you remove the date and time from an item that is a mirror, the item continues showing in the calendar pane in the same original place (even thought the item in any list pane shows without a due date or time).
It might be related to the item having children with no dates but is also related to items being mirrors, or it might be two completely independent issues.

andrew

Jay You both seem to be having an issue with mobile panes disappearing but I can’t figure out how to reproduce it. Do you see a pattern in when it happens? Are you force quitting and restarting the app or is it when you switch back to it after some time?

It’s random when switching back to the app. Can’t identify a pattern.

Jorge

Jay
I just noticed (don’t ask why I didnt notice before) that when I want to name a pane a very subdued description comes up saying that “Naming panes is a Pro feature” so clearly the account validation is what seems to be failing in my case.

Jay

andrew andrew I think I fixed the mobile panes issues in the latest update. Please let me know if you see it again though!

Jay

Jorge It looks like your last payment was declined so you’re not currently premium. I’ll DM you about that.

Jorge

@Jay this last update broke the right clicking on items in a calendar pane. Right clicking is not bringing the context menu.

Double click also is not working in calendar items.

Jay

Jorge Thanks! I think that is fixed in the latest version.

Jorge

@Jay Bad news…. just today I just lost another board that got converted to a ghost Board

Jorge

Jorge @Jay So this morning the lost board came back magically. Not sure if that was because of your recent update.

Jay

Jorge Yes, I think it was 🙂.

It seems like the new sync system is ready to ship! So we’re going to release the update to stable today. But please let me know if you find any more issues. I think we’ve finally achieved the goal of 100% perfect sync and I intend to keep it that way - sync issues will always be the top priority to fix. So if any sync issues pop up we will fix them ASAP.

travis51

Jay I wrote up a bug here that I encountered when using new sync system. I’m linking here based on your suggestion to post issues here on https://forum.legendapp.com/d/1139-new-sync-system-released-to-stable.

Jerud

Jay

I haven’t used Beta since about March of this year because I was too strapped for time to work through the sync issues.
Today I signed in (to stable) and saw something I thought I’d never see again: “A new version is available”! I excitedly updated…and was really disappointed to see a familiar sight: Board chaos.

So far I have noticed:

No boards were deleted but some got their names scrambled. I use 1- and 2-emoji boardnames
“My First Document” appeared, although it contains only the “personal” and “work” Headings and each one had only one item under it. Yes I checked filters.
One of my documents (“WORK”) appears twice, one of them evidently being an older version of the doc
Some Boards are OK but others are completely cleared out.
Boards within Board-folders are cleared out and can’t be used. When I click them the title bar of the window updates correctly but I can’t click the button to create a new Pane in the now-empty Boards.

I’m using the desktop app on two machines, one W11 and one W10. On the W11 machine I have two users, and I work out of the same Legend account in each. I forgot to log out of all apps before doing the update; a bit careless but then again this is Stable so I shouldn’t have to treat it like a beta update. The W10 machine is currently offline and I physically can’t get to it so I can’t log out there for about a month. I deleted Legend from my mobile devices a while back so not logged in there.

More than anything I’m worried that this happened in STABLE – I hope my issues are related to my own use case and you’re not flooded with issues from regular users right now!

Jay

travis51 The latest update (both stable and beta) fixes the boards not switching correctly.

Jerud I think the last issue in your list is the same as travis51 with boards not switching correctly. Please let me know if that’s still not working correctly for you.

I think the other board issues are because you had switched to beta a while ago which migrated your boards to the new format, but then continued to change them in the old format. Then now that the update went out to stable it is using the ones in the new format from months ago. I don’t think there’s any way to fix this automatically, because the new version ignores the old board formats. But you can open https://old.legendapp.com to see the boards in the old format (the new version can’t overwrite them) and recreate them that way? I’m sorry about that 🙁.

Were those documents that reappeared previously in the Trash?

SamMarrocco

After updating to the new release version on all platforms, the new sync system seems to cure the issues I found about newly created documents not syncing between non-running instances across platforms.

In an attempt to migrate some data from workflowy to Legend, I exported a small outline of several items. I then opened the OPML file in a text editor and cut/pasted it’s contents into an existing Legend Document in the Legend ‘native app’ on Windows. It appears as expected in within that instance. However, that data does not appear in the simultaneous running instances of Legend Web (Windows), Legend Web (OSx Safari), Legend Native (OSx) or Legend iOS (iPhone). They are all looking at the same cloud document, and other changes to existing items in the same document work fine…..but not the cut/pasted OPML item(s). Deleting the OPML data results in leftover empty lines in the other instances containing some of the data. I will create steps to reproduce asap.

Jay

SamMarrocco Is it possible you could send me that OPML file by direct message? I haven’t been able to reproduce that bug.

Jerud

Jay thanks for quick response and explanations.

Yes, board-switching appears fixed after your last tweak.

The old/new board format explanation makes sense because the impacted boards are the ones I’ve been working in since I switched from beta to stable. Other boards with no activity are fine. No worries about the setbacks, they are fixed easily enough. Just glad the issue was tied to beta since that means your stable users weren’t impacted as I was.

No, I don’t think the reappeared document was from the trash; while I probably have docs with that name in the trash this one is too recent; I haven’t trashed any whole docs in ages as I haven’t been mucking around with my “system” for some time.

I ended up with a total of three “My First Documents”, all of which contained just two parents with one child each.

I guess I’ll fix up my boards and try switching back to beta again, see what happens!

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